Booking terms

Last updated 17 October 2026

These terms apply when you book with Align Hair Studio, 450 Fletcher Pkwy, Suite 113, El Cajon, CA 92020, phone (619) 884-1247.

Your appointment

Booking online reserves a specific barber for a specific length of time. Please arrive a few minutes early — arriving late may shorten your service or require rebooking, since the chair is booked again after you.

Independent barbers

Each barber at Align is an independent professional who rents their chair. They set their own prices, choose their own services and hours, and are responsible for their own work. Align Hair Studio provides the space and the booking system. When you book, your agreement for the service itself is with the barber you chose.

Prices and payment

Prices shown are your barber's own, and are a starting point — the final price depends on the work, and your barber will confirm it with you before starting. Most barbers here take payment in the studio. If yours asks for a deposit to hold the time, you will be told the amount at booking and taken to a secure checkout; that deposit goes to your barber and comes off the price of your service.

Cancelling, rescheduling, and no-shows

Plans change — tell us as early as you can so the time can go to someone else. Your confirmation email contains a link to cancel or move your appointment yourself, or you can call the studio. Please don't simply not turn up: a missed appointment is an hour your barber cannot fill and is not paid for. Repeatedly missing appointments may mean we ask you to book by phone in future.

If your barber is running behind

Hair does not always take the time it is supposed to. If the appointment before yours overruns, we will move your time and tell you — by text or email, as soon as we know, rather than leaving you sitting in the shop. If the new time doesn't work for you, say so and we will rebook you.

Results

Your barber will talk through what is achievable before starting. If you are unhappy with your service, tell us before you leave so it can be put right — that is much easier in the chair than a week later.

Text messages

Appointment texts are optional. By selecting the appointment-text checkbox, you authorize Align Hair Studio and your chosen barber to send automated confirmations, reminders, rescheduling or cancellation notices, and replies about your bookings to the number you provide, using Arcbay. Providing a number or agreeing to these booking terms alone does not opt you in. You can book and receive email confirmations without selecting texts.

Message frequency varies with your bookings and conversations. Message and data rates may apply. Reply STOP to stop texts, or HELP for help; you can also call (619) 884-1247. A stop request applies even if you book again. To restart, reply START to the same sender. Carriers are not liable for delayed or undelivered messages; do not rely on texts for emergencies.

Offers and news require the separate, optional marketing checkbox. Appointment-text consent never grants marketing permission and is not a condition of buying a service. Consent is specific to this studio and your booking; it is not permission for unrelated shops to contact you. See our privacy policy and the Arcbay text-message terms. Appointment-text disclosure version: arcbay-transactional-2026-10-17.

This website

We keep the site accurate, but availability, prices, and services can change. A booking is confirmed when you receive your confirmation message. Very occasionally we may need to contact you to move or decline a booking — if a barber falls ill, for example — and we will do that as soon as we can.

Governing law

These terms are governed by the laws of the State of California.